Before you start: Have your legal business details, bank information, and identity documents ready. Stripe—not Koopo—may request these details.
Open payment settings
Sign in on the Koopo website. Open your seller dashboard, choose Settings, and then choose Payment.
Start Stripe onboarding
Look under Payment Methods. Use Add Payment Method to see the available choices. If Credit/Debit Express is already listed, use Manage to open its settings and follow any onboarding instructions displayed there.
Website example: an existing payment method. Your available choices depend on your account. Captured from the local Koopo website on September 16, 2026.
Confirm your status
Return to Koopo after Stripe sends you back. Your payment settings should show whether onboarding is complete or whether Stripe needs more information.
If the page still says Complete onboarding, select it and finish the outstanding steps. A connected account does not guarantee that every payout is immediately available.
If something does not match
- Use the same legal name and tax details shown on official records.
- Check that the country and bank-account currency are supported by Stripe.
- Never send identity documents or full bank details to Koopo support by email.