Customers · Website

Book and manage an appointment

Choose a provider, service, time, and payment option, then find the booking in your account.

Choose a provider and service

Open the provider’s place profile, choose Booking, then Book Now. In Select Service, review the service name, price, duration, and appointment format. Select the service, then choose Continue to Date & Time.

Appointment wizard showing a sample service, price, duration, Select button, and at-a-location option

Local website example: this sample service and price illustrate the controls, not a current public offer. Available services and formats depend on the provider.

Pick an available time

Choose a date on the calendar to display Available Times, then choose a suitable time. The example below shows morning and afternoon slots. These are sample local availability, not live bookable times.

Date and Time step showing a calendar and available morning and afternoon appointment times

If the time zone is not shown, confirm it with the provider before booking, especially for remote appointments or when traveling.

Review before confirming

Check the provider, service, start time, attendee information, and payment summary. Follow the checkout instructions when payment is required.

This walkthrough stopped after displaying availability: no time slot was selected, personal information entered, booking submitted, or payment made. The Your Information and confirmation screens still need verified examples.

Find or change the booking

Check the booking confirmation and your customer appointment area for available actions. Cancellation, rescheduling, or waitlist options depend on the provider’s rules; contact the provider if the action you need is unavailable. Post-booking controls and native mobile screens were not verified in this walkthrough.

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